Privacy Policy

Introduction

Automaire is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with Singapore's Personal Data Protection Act 2012 (PDPA) and applicable international data protection regulations.

By using our services or website, you consent to the data practices described in this policy. If you have questions about this Privacy Policy, please contact us at [email protected].

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Contact us through our website forms or email
Request information about our services
Engage our atmospheric AI integration services
Subscribe to our communications

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide in your communications with us.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and location data
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or source
Cookie data (see our Cookie Policy)

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, operate, and deliver our atmospheric AI integration services
Communication: To respond to your inquiries, send service updates, and provide customer support
Improvement: To analyze website usage and improve our services, website functionality, and user experience
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Business Operations: To maintain records, process payments, and manage client relationships
Marketing: To send promotional communications about our services (with your consent, where required)

Legal Basis: We process your personal data based on consent, contract performance, legitimate business interests, and legal obligations under Singapore law.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our website and delivering services (e.g., hosting providers, analytics services)
Business Transfers: In connection with any merger, sale of company assets, or acquisition
Legal Requirements: When required by law or to protect our rights, safety, or property
With Your Consent: When you explicitly authorize us to share your information

All third parties with access to your data are bound by confidentiality agreements and data protection obligations consistent with this Privacy Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure server infrastructure with access controls
Regular security assessments and updates
Employee training on data protection practices
Incident response procedures for data breaches

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot provide absolute security but maintain industry-standard protections.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

Client Data: Duration of business relationship plus 7 years for accounting and legal purposes
Contact Inquiries: 3 years from last contact
Marketing Data: Until consent is withdrawn or 2 years of inactivity
Website Analytics: 24 months

Your Rights

Under Singapore's Personal Data Protection Act and applicable data protection laws, you have the following rights:

Access: Request access to your personal data we hold
Correction: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data in certain circumstances
Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis
Data Portability: Request transfer of your data to another service provider
Object: Object to processing based on legitimate interests

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

You also have the right to lodge a complaint with the Personal Data Protection Commission of Singapore if you believe we have not handled your personal data appropriately.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. For detailed information about our use of cookies and how to manage your cookie preferences, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately so we can take appropriate action.

International Data Transfers

Your personal data is primarily stored and processed in Singapore. If we transfer data outside Singapore, we ensure appropriate safeguards are in place to protect your information in accordance with Singapore's data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.